DineHub

Platform Features

Everything included in your DineHub account — no extra modules, no hidden fees.

Live In Development

Reservations

8 features
Online Booking
Public reservation form with date, time, and party size selection.
Live
Real-Time Availability
Dynamic slot availability calculated from live table data.
Live
Automatic Table Assignment
Best-fit table selected automatically based on party size.
Live
Manual Table Assignment
Staff can override and manually assign tables from the dashboard.
Live
Guest Cancellation
Guests cancel their own reservation via a secure link.
Live
Reschedule Requests
Guests request a new date or time; staff approves the change.
Live
Shared Reservation Links
Shareable URLs and QR codes for each reservation.
Live
Reservation Status Workflow
Full lifecycle: pending → confirmed → seated → completed / no-show.
Live

Table Management

6 features
Table Configuration
Define tables with capacity, room, and visual position.
Live
Table Combining
Mark tables as combinable and define merging rules for large parties.
Live
Room Management
Organise tables into separate dining areas or rooms.
Live
Occupied Table Tracking
Real-time view of which tables are currently in use.
Live
Manual Table Release
Staff can manually free a table when guests leave early.
Live
Proximity Detection
Auto-detect adjacent tables to suggest valid combinations.
Live

Guest Communication

7 features
Email Notifications
Automated emails for confirmations, changes, and cancellations.
Live
Luxury HTML Email Templates
Branded, dark-mode-ready emails with the restaurant's logo.
Live
Reservation Reminders
Scheduled email sent automatically before each reservation.
Live
QR Code in Emails
Dynamic QR code embedded in confirmation emails for fast check-in.
Live
Daily Digest Email
Restaurant receives a compiled summary of the day's reservations.
Live
Post-Visit Follow-Up
Scheduled follow-up email after the reservation to collect feedback.
Live
Marketing Unsubscribe
Guests can opt out of marketing emails with one click.
Live

Restaurant Management

8 features
Management Dashboard
Central hub for all reservations, tables, and settings.
Live
Restaurant Profile
Edit name, description, address, phone number, and logo.
Live
Operating Hours
Set weekly hours and one-off special hours per day.
Live
Phone-Only Reservations
Block online booking for specific hours — phone reservations only.
Live
Logo Management
Upload and update the restaurant logo shown across all channels.
Live
Kitchen View
Read-only kitchen display showing upcoming reservations and pre-orders.
Live
Guest Blacklist
Block specific guests from making future reservations.
Live
Manager Accounts
Add staff accounts with manager-level access to reservations, tables, menu, and delivery — without sharing the owner login.
Live

Analytics & Reporting

6 features
Analytics Dashboard
Visual overview of reservations, revenue, and customer trends.
Live
Revenue Tracking
Monitor total revenue with multi-currency breakdown.
Live
Customer Analytics
Track total guests, new vs. returning, and visit frequency.
Live
Custom Date Ranges
Filter all analytics by any arbitrary date range.
Live
Revenue Trend Charts
Chart.js-powered graphs showing revenue over time.
Live
Data Export
Export reservation and revenue data as CSV for external analysis.
Live

Menu & Pre-Orders

7 features
Digital Menu
Multi-category online menu with names, descriptions, and prices.
Live
PDF Menu Upload
Upload and display a menu as a navigable PDF document.
Live
Multi-Language Menu
Serve the menu in multiple languages for international guests.
Live
Pre-Order System
Guests pre-order dishes before arrival directly from the booking flow.
Live
Multi-Currency Pre-Orders
Handle pre-order pricing and totals across multiple currencies.
Live
Kitchen Pre-Order Sheet
Printable kitchen sheet showing all pre-orders grouped by reservation time.
Live
Dietary & Special Requests
Capture allergy info and special requests at booking time.
Live

Feedback & Reviews

4 features
Guest Feedback Collection
Structured post-visit feedback forms sent to guests automatically.
Live
Feedback Summary Dashboard
Aggregated ratings, trends, and written reviews in one view.
Live
AI-Powered Review Responses
Generate contextual, on-brand replies to guest reviews using AI.
Live
Rating Aggregation
Track average score and rating distribution over time.
Live

Authentication & Security

7 features
Email & Password Login
Standard credential-based login with secure session handling.
Live
Email Verification
New accounts must verify their email before accessing the dashboard.
Live
Password Reset
Secure email-based password reset flow for locked-out users.
Live
Email Recovery
Help users retrieve a forgotten account email address.
Live
OTP Login
One-time passcode login as an alternative to password entry.
Live
Role-Based Access
Separate permission levels for staff and management accounts.
Live
Super Admin Panel
Platform-level control for user management, merging, and account states.
Live

Guest Experience

6 features
Restaurant Discovery
Guests browse and search all registered restaurants from a single page.
Live
Booking Confirmation Page
Post-booking summary with all reservation details and QR code.
Live
Self-Service Reservation Management
Guests view, modify, or cancel their reservation without logging in.
Live
QR Check-In
Guests present their QR code at the door for instant check-in.
Live
Embeddable Booking Widget
Embed the reservation form on any external restaurant website.
Live
AI Chat Booking
Conversational booking assistant powered by AI (Aria).
Live

Integrations

4 features
PayPal Payments
Create and manage invoices for reservations via PayPal.
Live
Calendar Integration
Guests add reservations to Google Calendar, Apple Calendar, or Outlook directly from confirmation emails. Live webcal subscription auto-updates when the reservation changes.
Live
SMS Notifications
Send reservation confirmations and reminders via SMS.
Live
POS System Integration
Sync reservations and pre-orders with Square, Toast, Clover, or any webhook-compatible POS system.
In Development

Delivery & Online Orders

7 features
Online Ordering
Customers browse the menu and place delivery orders directly from a branded order page.
Live
Live Delivery Tracking
Real-time map showing driver position updating live via GPS — shareable with the customer.
Live
Driver Mobile Interface
Dedicated driver app for accepting orders, navigating routes, and updating delivery status.
Live
Delivery Order Dashboard
Restaurant staff view, dispatch, and manage all active delivery orders in real time.
Live
Automatic Route Calculation
OSRM-powered turn-by-turn routing from restaurant to delivery address displayed on the map.
Live
Delivery Review System
Customers rate their delivery experience inline on the tracking page after order is delivered.
Live
Driver Management
Add and manage driver accounts with online/offline status visible to the restaurant.
Live

Mobile & PWA

5 features
Progressive Web App
Installable PWA with manifest, service worker, and app icons.
Live
Fully Responsive Design
Every page adapts to any screen size from mobile to desktop.
Live
Dark / Light Mode
Automatic theme based on the user's system preference.
Live
Offline Page
Friendly offline fallback when the network is unavailable.
Live
Touch-Optimised UI
Controls and interactions tuned for touch screens.
Live